Training In Payments
For all facets of the payments industry. We have the complete line of training for all your staff and partners in payments.
White Label Training
Virtual or In Person
Multiple options to make your experience as efficient as possible!
Through online, in-person training and seminars we've trained more agents, ISOs and salespersons than anyone.
Field Guide launched the first fully
self-directed online training program for the payments industry.
We've been training classes on terminals, POS systems, virtual terminals and other payment solutions.
Our team of experienced professionals works closely with each business to develop customized strategies and solutions that address their unique needs and goals, ensuring that they have the tools and support they need to thrive in an increasingly competitive payments landscape.
We're Not The Biggest, Just The Best Value In Training.
Our staff has been doing in-depth payments training since 1990. We started with payment terminals, then added merchant services sales training. In those days all training was face-to-face in a conference room setting.
In 2009 we launched the very first self-directed online merchant services sales training in the industry. We do white-label, customized training sites for special clients. Most clients use our standard training to take their team members to a higher level of understanding and skill level. Whatever your training need, we can provide a solution.
The Payments Workshop
We do the Payments Workshop with you and your principals for two days. We are normally on-site with you for the Workshop to answer all of your questions and make best use of the time. We can do this on location at your offices or you can come to us. We will spend most of the first day working on the details of your business costs, pricing, profitability, KPIs, metrics and strategies for growing. Much of the second day will be reviewing your business plan, the agreements, best vendors, processors and partners for your company. The Payments Workshop is the ultimate payments business strategy session.
High Impact, Short Term And Great ROI
We get a lot of repeat customers in payments training because of the cost-effectiveness of the delivery methods.
If you're still conducting training classes for your staff and agents, you should consider the cost savings of online training.
In addition to cost savings, online training means you get uniform presentations, consistent quiz and test materials and records showing training results for all staff. This can be very important if you have to prove the training you did as part of a compliance program.
"Mark Dunn has helped us manage and grow our portfolio from day one. He delivers valuable, honest information that allows STG Payments to grow rapidly and deliver exceptional service to our customers"
"Mark Dunn delivers value with his expertise and contacts throughout the payment industry. He has guided us well as we built a formidable payment portfolio"
“We wanted to thank you again for the fantastic seminar that you conducted for us last week. The information provided was extremely helpful in building our new ISO business. You have provided us with pertinent information that will work as the building blocks for creating a successful ISO business. We would highly recommend your seminar to anyone considering starting an ISO business on their own. Your presentation and the material provided were both professional and timely. We will continue to use your consulting services in the future as we grow our business and take it to the next level. Thanks again.”.
"We decided to enlist the help of Mark Dunn as a consultant. Mark spent significant time to assess our current situation and used that knowledge to put together an extensive five part training program to address Project Planning, Marketing, Building the Sales Force, Building a Pipeline of Prospects and Keeping Good Salespeople. These sessions went into great detail on all topics and were extremely helpful in helping our organization create a plan to fix our past issues and put us in a position to succeed."
The Workshop gave us insights into the elusive payment industry. We learned what the insiders know and took years to acquire in a matter of 2 days. Running a profitable ISO business is not easy. Because of the Workshop we feel confident and our confidence has turned into business in a very short period of time. For anyone who is thinking about becoming an ISO or a MLS this course is a must. We consider Mark Dunn the greatest asset in our company portfolio.”
The Customer Reviews Speak For Themselves
We've been assisting payments companies with intel, programs, policies, procedures, analysis, negotiations and expert opinions for more than three decades.
We are certain we can deliver great results on-time and within your budget.
Our immense amounts of experience helps us get you results fast and efficiently.
The cost-effectiveness of our programs and training is what keeps our clients returning.
We invest countless hours in our training programs to cater to the diverse needs of all clients.
Reach out to us today for a free consultation and discover how your business can flourish!
Frequently Asked Questions
Our frequently asked questions (FAQ's) are designed to provide helpful and comprehensive answers to common inquiries. They are an invaluable resource for customers looking for quick solutions to their problems without the need for additional support.
